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Café Serendipity University: download copy of curriculum

Welcome to CSU

 

Retailing 101: show me the money

Section one of the course covers:

  • Customer Service / Smiling Faces

  • Store Standards

  • Human Resources

  • Business Model

  • Store Design

 

Technology

Section two of the course covers:

  • POS System

  • Inventory Management / Replenishment

  • Receiving

 

Finance

Section three of the course covers:

  • Cash Management

  • P/L's / Balance Sheet

  • Cash Security

  • Regulatory Reporting

Marketing

Section four of the course covers:

  • Advertising

  • Customer Email List

  • Loyalty / Rewards Program

  • In-Store Displays

  • New Product Intro / Handouts

 

Operations

Section five of the course covers:

  • Scheduled Payroll Management

  • Open and Closing Procedures

  • Security / Camera Systems

  • Cash Check Out Procedures

 

Merchandise / Products

Section six of the course covers:

  • Product Selection / Categories

  • Product Number of SKU's

  • Margins / Pricing Model

  • Product Displays

Product Knowledge

Section seven of the course covers:

  • Quality and Standards of Growing and Selling Marijuana

  • Infused Edibles, Beverage, Oils, Lotions, Accessories

 

Graduation

  • Diploma Presentation

Copyright 2015 | Café Serendipity

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